5 - Researching Radio Audiences in an Emerging Pluralistic Media Environment: A Case for the Focus Group Discussion (FGD) Method
Corresponding Author(s) : Margaret I. Amoakohene
Africa Media Review,
Vol. 12 No. 2 (2004): Africa Media Review, Volume 12, n° 2, 2004
Abstract
The central thesis of this article is that the focus group discussion method of the qualitative research methodology has huge and largely unexploited potentials for use as a tool for audience research in a new democracy with a newly liberate media environment. It argues that the use of the method by Paul Lazarsfeld, Robert Merton and their colleagues at the Bureau of Applied Social Research at Columbia University to gauge audience responses and reactions to propaganda and radio broadcasts set the pace for its use in audience research. Through extensive use in, and adaptations to, different research environments, focus groups have demonstrated an ability to function as fully-fledged methods of data collection. The article examines literature on the history, development, and use of focus groups in many fields of study including media and communication to show that the method has advantages for audience research in a competitive media market. Through this perspective, and with reference to a number of studies carried out by the author in Ghana using this method, it recognises focus group research as an appropriate method for researching media, especially radio, audiences and recommends it to media owners.
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- Ansu-Kyeremeh, K., & Karikari, K. (1998) Media Ghana: Ghanaian media overview, practitioners and institutions. Legon, Ghana: School of Communi- cation Studies Press.
- Asbury, J. (1995) ‘Overview of focus group research’. Qualitative Health Re- search, 5(4), 414–20.
- Asenso-Okyere, W.K., Anum, A., Osei-Akoto, I., Adukonu, A. (1998) ‘Cost re- covery in Ghana: are there any changes in health care seeking behaviour?’. Health Policy and Planning, 13(2), 181–188.
- Barbour, R. S. (1999) ‘The use of focus groups to define patient needs’. Journal of Pediatric Gastroenterology and Nutrition, 28(4), S19–S22.
- Benkert, H. (2002) ‘Liberating insights from a cross-cultural sexuality study about women’.
- American Behavioral Scientist, 45(8), 1197– 1207.
- Bernard, H. Russell (1995) Research methods in anthropology: Qualitative and quantitative approaches. 2nd Edition. New Delhi: Altamiria Press.
- Blackburn, R., & Stokes, D. (2000) ‘Breaking down the barriers: using focus groups to research small and medium enterprises’. International Small Busi- ness Journal, 19(1)(73), 44–67.
- Borkan, J.M., Morad, M., & Shvarts, S. (2000) ‘Universal health care: The views of Negev Bedouin Arabs on health services’. Health Policy and Planning, 15(2), 207–216.
- Bourgault, Louise M. (1995) Mass media in sub-Saharan Africa. Bloomington, Indianapolis: Indiana University Press.
- Broom, Glen M. & Dozier, David M. (1990) Using research in public relations: Applications to program management. Englewood Cliff, N.J.: Prentice Hall. Bittner, E.H. (2001) ‘Examining female
- entrepreneurs’ management style: an application of a relational frame’. Journal of Business Ethics, 29(3), 253–70.
- Calder, B.J. (1977) ‘Focus groups and the nature of qualitative marketing re- search’. Journal of Marketing Research, 14, 353–64.
- Corner, J., Richardson, K., & Fenton, N. (1990) Nuclear reactions: Form and response in public issue television. London: John Libbey.
- Corteen, K. (2002) ‘Lesbian safety talk: Problematizing definitions and experi- ences of violence, sexuality and space’. Sexualities, 5(3), 259–80.
- Cutlip, Scott M., Center, Allen H., & Broom, Glen M. (1994) Effective public relations (7th Edition). Englewood Cliff, N.J.: Prentice Hall Inc.
- Dale, M., & Taylor, B. (2001) ‘How adult learners make sense of their dyslexia’.Disability and Society, 16(7), 997–1008.
- DeRose, L.F., Dodoo, F. N. A., & Patil, V. (2002) ‘Fertility desires and percep- tions of power in reproductive conflict in Ghana’. Gender and Society, 16(1), 53–73.
- Downing, J.D.H. (2003) ‘Audiences and readers of alternative media: The ab- sent lure of the virtually unknown’. Media, Culture & Society, 25(5), 625–45. Esposito, Noreen (2001) ‘From meaning to meaning: The influence of transla- tion techniques on non-English focus group research’. Qualitative Health Research, 11(4), 568–579.
- Folch-Lyon, E. (1981) ‘Focus group and survey research on family planning in Mexico’. Studies in family planning, 12 (12), 409–432.
- Folch-Lyon, E. & John F. Trost (1981) ‘Conducting focus group sessions’. Stud- ies in Family Planning, 12(12), 443–49.
- Fontana, A., & Frey, J. H. (1994) ‘Interviewing: The art of science’. In N.K. Denzin & Y. S. Lincoln (Eds.), Handbook of qualitative research (pp. 361– 376). Thousand Oaks, CA: Sage.
- Fr th, Hannah (2000) ‘Focusing on sex: Using focus groups in sex research’.Sexualities, 3(3), 275–297.
- Frith, H., & Kitzinger, C. (2001) ‘Reformulating sexual script theory: Develop- ing a discursive psychology of sexual negotiation’. Theory and Psychology, 11(2), 209–232.
- Halloran, J.D. (1998) ‘Mass communication research: Asking the right ques- tions’. In Anders Hansen et al., Mass communication research methods (pp. 9–34). New York: Palgrave.
- Hansen, A., S. Cottle, R. Negrine, & C. Newbold (1998) Mass communication research methods. New York: Palgrave.
- Karikari, K. (Ed.) (1994). Independent broadcasting in Ghana: Implications and challenges. Legon, Ghana: Ghana Universities Press.
- Kidd, P. S., & Parshall, M. K. (2000) ‘Getting the focus and the group: Enhanc- ing analytical rigor in focus group research’. Qualitative Health Research, 10(3), 293–308.
- Kitzinger, J. (1994) ‘The methodology of focus groups: The importance of in- teraction between research participants’. Sociology of Health & Illness, 16, 103–121.
- Kitzinger, J. (1993) ‘Understanding AIDS: Researching audience perceptions of acquired immune deficiency syndrome’. In Glasgow University Media Group (J. Eldridge, Ed.), Getting the message: News, truth and power (pp. 271– 304). London: Routledge.
- Knodel, J, Havanon, N., & Pramualrana, A. (1984). ‘Fertility transition in Thai- land: A qualitative analysis’. Population and Development Review, 10, 297– 315.
- Koomson, A.B. (Ed.) (1995) Prospects for Private Broadcasting in Ghana. Accra: Gold-Type Press Ltd.
- Kwansah-Aidoo, K. (2002) ‘The beauty of ‘short’ stories: Noting the signifi- cance of anecdotal analysis in African communication research’. In Anthony V. Stavros (Ed), Advances in communications and media research, Vol. 1. New York: Nova Science Publishers.
- Liebes, T., & Katz, E. (1995) ‘Patterns of involvement in television fiction: A comparative analysis’. In O. Boyd-Barrett & C. Newbold (Eds.), Approaches to media: A reader. London: Arnold, pp. 531–535.
- Lunt, P. and Livingstone, S. (1996). ‘Rethinking the focus group in media and communications
- research’. Journal of communication, 46(2), 79–98.
- MacDougall, C. & Fudge, E. (2001). ‘Planning and recruiting the sample for focus groups and in-depth interviews’. Qualitative Health Research, 11(1), 117–26.
- Majumdar, B., & Ladak, S. (1998). ‘Management of family and workplace stress experienced by women of colour from various cultural backgrounds’. Cana- dian Journal of Public Health, 89(1), 48–52.
- McCallum, D.M., Arnold, S.E., & Bolland, J.M. (2002). ‘Low-income African- American women talk about stress’. Journal of Social Distress and the Home- less, 11(3), 249–263.
- Merton, R.K. (1987). ‘The focused interview and focus groups: Continuities and discontinuities’. Public Opinion Quarterly, 51, 550–566.
- Merton, R.K., Fiske, M., & Kendall, P.L. (1956). The focused interview: a manual of problems and procedures. Glencoe Illinois: The Free Press.
- Merton, R.K., & Kendall, P. L. (1946). ‘The focused interview’. American Jour- nal of Sociology, 51, 541–557.
- Morgan, D.L., & Spanish, M. T. (1984). ‘Focus groups: A new tool for qualita- tive research’. Qualitative Sociology, 7, 253–270.
- Morley, Dave (1980). The nationwide audience. London: British Film Institute.
- Newbold, C., Boyd-Barrett, O., & Van den Bulck, H. (Eds.) (2001). The media book. London: Arnold.
- Nkwi, P. (1992). ‘Population Action Program for the improvement of quality of life in rural communities’. Report. Yaoundé: World Bank, African Population Advisory Council.
- Obeng-Quaidoo, I. (1985). ‘Culture and communication methodologies in Af- rica: A proposal for change’. Gazette 36: 109-120.
- Obeng-Quaidoo, I. (1987). ‘New development-oriented models of communica- tion research for Africa:
- The case for focus group research’. Communicatio Socialis Yearbook VI: 115–125.
- Philo, G. (Ed.) (1996). Media and mental distress. London: Longman.
- Poorman, P.B. (2002). ‘Perceptions of thriving by women who have experienced abuse or status-related oppression’. Psychology of Women Quarterly, 26(1), 51–62.
- Priest, S.H. (1996). Doing media research: An introduction. London: SAGE. Robinson, N. (1999). ‘The use of focus group methodology with selected examples from sexual health research’. Journal of Advanced Nursing, 29(4), 905–913.
- Russon, C. (1995) ‘The influence of culture on evaluation’. Evaluation Journal of Australasia, 7(1), 44–49.
- Schlesinger, P., Dobash, R.E., Dobash, R. P., & Weaver, C. (1992) Women view- ing violence. London: British Film Institute.
- Stycos, M.J. (1981) ‘A critique of focus group and survey research: The ma- chismo case’. Studies
- in Family Planning, 12(12), 450–456.
- Vandebosch, Heidi (2000) ‘Research note: A captive audience? The media use of prisoners’. European Journal of Communication, 15(4), 529–544.
- Wang, J. (1997) ‘Through the looking glass of foreign ads in China’. Asian Journal of
- Communication, 7(1), 19–42.
- Williams, R.D. (1999) ‘Use of focus groups with rural women of lower socio- economic status’. Applied Nursing Research, 12(1), 45–50.
- Winslow, Wendy W., Honein, Gladys & Elzubeir, Margaret A. (2002) ‘Seeking Emirati women’s voices: The use of focus groups with an Arab population’. Qualitative Health Research 12(4), 566–575.
References
Ansu-Kyeremeh, K., & Karikari, K. (1998) Media Ghana: Ghanaian media overview, practitioners and institutions. Legon, Ghana: School of Communi- cation Studies Press.
Asbury, J. (1995) ‘Overview of focus group research’. Qualitative Health Re- search, 5(4), 414–20.
Asenso-Okyere, W.K., Anum, A., Osei-Akoto, I., Adukonu, A. (1998) ‘Cost re- covery in Ghana: are there any changes in health care seeking behaviour?’. Health Policy and Planning, 13(2), 181–188.
Barbour, R. S. (1999) ‘The use of focus groups to define patient needs’. Journal of Pediatric Gastroenterology and Nutrition, 28(4), S19–S22.
Benkert, H. (2002) ‘Liberating insights from a cross-cultural sexuality study about women’.
American Behavioral Scientist, 45(8), 1197– 1207.
Bernard, H. Russell (1995) Research methods in anthropology: Qualitative and quantitative approaches. 2nd Edition. New Delhi: Altamiria Press.
Blackburn, R., & Stokes, D. (2000) ‘Breaking down the barriers: using focus groups to research small and medium enterprises’. International Small Busi- ness Journal, 19(1)(73), 44–67.
Borkan, J.M., Morad, M., & Shvarts, S. (2000) ‘Universal health care: The views of Negev Bedouin Arabs on health services’. Health Policy and Planning, 15(2), 207–216.
Bourgault, Louise M. (1995) Mass media in sub-Saharan Africa. Bloomington, Indianapolis: Indiana University Press.
Broom, Glen M. & Dozier, David M. (1990) Using research in public relations: Applications to program management. Englewood Cliff, N.J.: Prentice Hall. Bittner, E.H. (2001) ‘Examining female
entrepreneurs’ management style: an application of a relational frame’. Journal of Business Ethics, 29(3), 253–70.
Calder, B.J. (1977) ‘Focus groups and the nature of qualitative marketing re- search’. Journal of Marketing Research, 14, 353–64.
Corner, J., Richardson, K., & Fenton, N. (1990) Nuclear reactions: Form and response in public issue television. London: John Libbey.
Corteen, K. (2002) ‘Lesbian safety talk: Problematizing definitions and experi- ences of violence, sexuality and space’. Sexualities, 5(3), 259–80.
Cutlip, Scott M., Center, Allen H., & Broom, Glen M. (1994) Effective public relations (7th Edition). Englewood Cliff, N.J.: Prentice Hall Inc.
Dale, M., & Taylor, B. (2001) ‘How adult learners make sense of their dyslexia’.Disability and Society, 16(7), 997–1008.
DeRose, L.F., Dodoo, F. N. A., & Patil, V. (2002) ‘Fertility desires and percep- tions of power in reproductive conflict in Ghana’. Gender and Society, 16(1), 53–73.
Downing, J.D.H. (2003) ‘Audiences and readers of alternative media: The ab- sent lure of the virtually unknown’. Media, Culture & Society, 25(5), 625–45. Esposito, Noreen (2001) ‘From meaning to meaning: The influence of transla- tion techniques on non-English focus group research’. Qualitative Health Research, 11(4), 568–579.
Folch-Lyon, E. (1981) ‘Focus group and survey research on family planning in Mexico’. Studies in family planning, 12 (12), 409–432.
Folch-Lyon, E. & John F. Trost (1981) ‘Conducting focus group sessions’. Stud- ies in Family Planning, 12(12), 443–49.
Fontana, A., & Frey, J. H. (1994) ‘Interviewing: The art of science’. In N.K. Denzin & Y. S. Lincoln (Eds.), Handbook of qualitative research (pp. 361– 376). Thousand Oaks, CA: Sage.
Fr th, Hannah (2000) ‘Focusing on sex: Using focus groups in sex research’.Sexualities, 3(3), 275–297.
Frith, H., & Kitzinger, C. (2001) ‘Reformulating sexual script theory: Develop- ing a discursive psychology of sexual negotiation’. Theory and Psychology, 11(2), 209–232.
Halloran, J.D. (1998) ‘Mass communication research: Asking the right ques- tions’. In Anders Hansen et al., Mass communication research methods (pp. 9–34). New York: Palgrave.
Hansen, A., S. Cottle, R. Negrine, & C. Newbold (1998) Mass communication research methods. New York: Palgrave.
Karikari, K. (Ed.) (1994). Independent broadcasting in Ghana: Implications and challenges. Legon, Ghana: Ghana Universities Press.
Kidd, P. S., & Parshall, M. K. (2000) ‘Getting the focus and the group: Enhanc- ing analytical rigor in focus group research’. Qualitative Health Research, 10(3), 293–308.
Kitzinger, J. (1994) ‘The methodology of focus groups: The importance of in- teraction between research participants’. Sociology of Health & Illness, 16, 103–121.
Kitzinger, J. (1993) ‘Understanding AIDS: Researching audience perceptions of acquired immune deficiency syndrome’. In Glasgow University Media Group (J. Eldridge, Ed.), Getting the message: News, truth and power (pp. 271– 304). London: Routledge.
Knodel, J, Havanon, N., & Pramualrana, A. (1984). ‘Fertility transition in Thai- land: A qualitative analysis’. Population and Development Review, 10, 297– 315.
Koomson, A.B. (Ed.) (1995) Prospects for Private Broadcasting in Ghana. Accra: Gold-Type Press Ltd.
Kwansah-Aidoo, K. (2002) ‘The beauty of ‘short’ stories: Noting the signifi- cance of anecdotal analysis in African communication research’. In Anthony V. Stavros (Ed), Advances in communications and media research, Vol. 1. New York: Nova Science Publishers.
Liebes, T., & Katz, E. (1995) ‘Patterns of involvement in television fiction: A comparative analysis’. In O. Boyd-Barrett & C. Newbold (Eds.), Approaches to media: A reader. London: Arnold, pp. 531–535.
Lunt, P. and Livingstone, S. (1996). ‘Rethinking the focus group in media and communications
research’. Journal of communication, 46(2), 79–98.
MacDougall, C. & Fudge, E. (2001). ‘Planning and recruiting the sample for focus groups and in-depth interviews’. Qualitative Health Research, 11(1), 117–26.
Majumdar, B., & Ladak, S. (1998). ‘Management of family and workplace stress experienced by women of colour from various cultural backgrounds’. Cana- dian Journal of Public Health, 89(1), 48–52.
McCallum, D.M., Arnold, S.E., & Bolland, J.M. (2002). ‘Low-income African- American women talk about stress’. Journal of Social Distress and the Home- less, 11(3), 249–263.
Merton, R.K. (1987). ‘The focused interview and focus groups: Continuities and discontinuities’. Public Opinion Quarterly, 51, 550–566.
Merton, R.K., Fiske, M., & Kendall, P.L. (1956). The focused interview: a manual of problems and procedures. Glencoe Illinois: The Free Press.
Merton, R.K., & Kendall, P. L. (1946). ‘The focused interview’. American Jour- nal of Sociology, 51, 541–557.
Morgan, D.L., & Spanish, M. T. (1984). ‘Focus groups: A new tool for qualita- tive research’. Qualitative Sociology, 7, 253–270.
Morley, Dave (1980). The nationwide audience. London: British Film Institute.
Newbold, C., Boyd-Barrett, O., & Van den Bulck, H. (Eds.) (2001). The media book. London: Arnold.
Nkwi, P. (1992). ‘Population Action Program for the improvement of quality of life in rural communities’. Report. Yaoundé: World Bank, African Population Advisory Council.
Obeng-Quaidoo, I. (1985). ‘Culture and communication methodologies in Af- rica: A proposal for change’. Gazette 36: 109-120.
Obeng-Quaidoo, I. (1987). ‘New development-oriented models of communica- tion research for Africa:
The case for focus group research’. Communicatio Socialis Yearbook VI: 115–125.
Philo, G. (Ed.) (1996). Media and mental distress. London: Longman.
Poorman, P.B. (2002). ‘Perceptions of thriving by women who have experienced abuse or status-related oppression’. Psychology of Women Quarterly, 26(1), 51–62.
Priest, S.H. (1996). Doing media research: An introduction. London: SAGE. Robinson, N. (1999). ‘The use of focus group methodology with selected examples from sexual health research’. Journal of Advanced Nursing, 29(4), 905–913.
Russon, C. (1995) ‘The influence of culture on evaluation’. Evaluation Journal of Australasia, 7(1), 44–49.
Schlesinger, P., Dobash, R.E., Dobash, R. P., & Weaver, C. (1992) Women view- ing violence. London: British Film Institute.
Stycos, M.J. (1981) ‘A critique of focus group and survey research: The ma- chismo case’. Studies
in Family Planning, 12(12), 450–456.
Vandebosch, Heidi (2000) ‘Research note: A captive audience? The media use of prisoners’. European Journal of Communication, 15(4), 529–544.
Wang, J. (1997) ‘Through the looking glass of foreign ads in China’. Asian Journal of
Communication, 7(1), 19–42.
Williams, R.D. (1999) ‘Use of focus groups with rural women of lower socio- economic status’. Applied Nursing Research, 12(1), 45–50.
Winslow, Wendy W., Honein, Gladys & Elzubeir, Margaret A. (2002) ‘Seeking Emirati women’s voices: The use of focus groups with an Arab population’. Qualitative Health Research 12(4), 566–575.